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Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

Useful Links

25,136 topics in this forum

  1. roman bellic trailer music

    By tommy47,
    • 25 replies
    • 3.7k views

  2. GTA IV running like crap on a great PC. Please read, very devastating&

    By Pardeep01,
    • 20 replies
    • 7.9k views

  3. no missions coming!

    By Roham,
    • 16 replies
    • 1.1k views

  4. GTAIV crashing when entering subway and/or tunnel

    By ClaudeTheMan,
    • 14 replies
    • 3.3k views

  5. GTA IV won't start with Vulkan d3d9.dll

    By Kooldogkid,
    • 13 replies
    • 12.2k views

  6. What is the fix for this serious bug in version 1.0.4.0?

    By yaroslaviy,
    • 12 replies
    • 4.4k views

  7. GTA IV Steam Won't Start on Win 10

    By kelltech,
    • 11 replies
    • 16.2k views

  8. GTA IV PC question

    By FilipCRO,
    • 11 replies
    • 1.6k views

  9. Graphics Card or GTA Problem?

    By Illusive Prime,
    • 10 replies
    • 1.5k views

  10. GTAIV Loading Texture Problems....

    By raburs,
    • 10 replies
    • 4.4k views

  11. Suttering only on GTA IV

    By MrEWhite,
    • 9 replies
    • 1.4k views

  12. i got a problem with securom has stopped working (EFLC)

    By shockingburst,
    • 9 replies
    • 2.1k views

  13. GTA IV DXVK

    By Luis Vercetti,
    • 8 replies
    • 8.3k views

  14. Brand new PC, and GTA IV strains my CPU.. in 2014?!

    By kraftwerkd,
    • 8 replies
    • 1.2k views

  15. can gta 4 run on laptop

    By Rocking Shiv,
    • 8 replies
    • 1.7k views

  16. Game will not launch on Win10

    By ASAP Marko,
    • 8 replies
    • 923 views

  17. no missions after killing Aiden O'Malley in Tunnel Of Death?

    By bedaso,
    • 7 replies
    • 1k views

  18. Cannot use a game controller for GTAIV PC!?!?

    By PsychoAnarchy666,
    • 7 replies
    • 726 views

  19. GTA IV Lag fix.

    By The Rockstar Gamer 108,
    • 7 replies
    • 5.2k views

  20. GTA IV Performance

    By asukhama,
    • 6 replies
    • 1.2k views

  21. GTA4 Has no Audio and then crashes after the loading screen with all t

    By ThottXicc,
    • 6 replies
    • 849 views

  22. GTA IV stuttering for no reason

    By zanesix,
    • 6 replies
    • 27k views

  23. Anyone know the lyrics to the "Hooker" ringtone?

    By CreebA,
    • 6 replies
    • 5.3k views

  24. GTA IV Wont work properly on my Laptop

    By ThePrince,
    • 6 replies
    • 1.4k views

  25. Scripts aren't loading but other mods are

    By xCeeTee,
    • 6 replies
    • 3.2k views

  26. Differences between GTA IV and expansions?

    By mikebu,
    • 6 replies
    • 1.2k views

  27. Aspect Ratio out of nowhere changed

    By BRONXBX,
    • 5 replies
    • 1.2k views

  28. No more support for GTA4.net google maps?

    By Coral_City,
    • 5 replies
    • 807 views

  29. [PC] EFLC Problem

    By Sheperc,
    • 5 replies
    • 1.1k views

  30. Can not play after upgrading windows 10

    By Iamsdt,
    • 5 replies
    • 1.4k views

  31. Black screen after loading

    By Le Pro Noob,
    • 5 replies
    • 2.2k views

  32. crashing problem

    By Vro,
    • 5 replies
    • 1.1k views

  33. How to slow GTA 4 down?

    By AyDeeArr,
    • 5 replies
    • 4.8k views

  34. Cars do not visibly dent on impacts.

    By skyeyemx,
    • 5 replies
    • 744 views

  35. windows 8 installing problem

    By Gutslab,
    • 5 replies
    • 1.2k views

  36. Stuck between Phil Bell/Jimmy Pegorino? No missions...

    By tumbler911,
    • 5 replies
    • 3k views

  37. GTA IV XBOX ONE OUT OF COMISSION HELICOPER GLITCH

    By ArmenianAssasin77,
    • 4 replies
    • 4.2k views

  38. Video Memory issue

    By unknownness123,
    • 4 replies
    • 932 views

  39. GTA IV texture glitch

    By indy_2013,
    • 4 replies
    • 2.2k views

  40. PC version keeps losing progress

    By esbe,
    • 4 replies
    • 2.9k views

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