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Help & Support

Troubleshooting and technical support for GTA IV.


When posting a problem, please include the following information:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

Useful Links


25,138 topics in this forum

  1. GTA IV PC Savegames Arena 1 2 3 4 7

    • 195 replies
    • 628.9k views
  2. GTA IV System Requirements 1 2 3 4 140

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    • 1.2m views
  3. GTA IV Mission Save Files (PS3) 1 2 3

    • 68 replies
    • 165.3k views
  4. Frequently Asked Questions

    • 29 replies
    • 761.7k views
  5. How to use -memrestrict to fix stuttering 1 2 3 4 15

    • 430 replies
    • 386.1k views
  6. GTA IV Patch 7/EFLC Patch 2 1 2 3 4 19

    • 553 replies
    • 311.2k views
    • 4 replies
    • 71 views
  7. "FILE BEING UPDATED" bug

    • 0 replies
    • 209 views
  8. a good and cheap pc that can run gta 4

    • 1 reply
    • 370 views
  9. Can't play bowling with Alex Chilton

    • 0 replies
    • 315 views
    • 3 replies
    • 5.3k views
  10. Disable shadows in GTA IV?

    • 12 replies
    • 23k views
    • 0 replies
    • 385 views
    • 1 reply
    • 2.7k views
  11. Converting "wdr" and "wft" to "obj"

    • 1 reply
    • 3.8k views
  12. GTA 4 Gray peds!Help!

    • 9 replies
    • 3.1k views
  13. Search & Delete

    • 0 replies
    • 603 views
  14. Problem with random crashes and freezes

    • 6 replies
    • 6.8k views
    • 0 replies
    • 732 views
  15. Most Wanted bug, targets not spawning

    • 5 replies
    • 8.7k views
    • 0 replies
    • 1.2k views
    • 0 replies
    • 1.2k views
  16. Clip capture not working on GTA IV

    • 0 replies
    • 1.3k views
  17. Savegames questions

    • 2 replies
    • 1.4k views
    • 2 replies
    • 1.6k views
    • 1 reply
    • 2.7k views
  18. Missing Pigeon in North Algonquin

    • 0 replies
    • 1.7k views
  19. Patch 4 Euphoria Fix

    • 4 replies
    • 6.4k views
  20. Play GTA IV Online Cracked On PC

    • 1 reply
    • 4.1k views
    • 1 reply
    • 2.6k views
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    • 0 replies
    • 2.3k views
    • 1 reply
    • 2.6k views
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    • 2.8k views
    • 1 reply
    • 2.6k views
  21. GTA IV won't start with Vulkan d3d9.dll

    • 13 replies
    • 12.6k views
    • 3 replies
    • 2.9k views
    • 0 replies
    • 2.7k views
  22. Command prompt crash on startup

    • 20 replies
    • 20.6k views
  23. Flickering sky problem

    • 0 replies
    • 2.9k views
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