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GTA V Crashes AT startup (Windows 10)

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Seemly
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#1

Posted 17 August 2017 - 02:38 PM

Hello, I have GTA V Social Club Version (Don't know what to call it but its not the steam version)I haven't played the game for awhile, and suddenly decided going back into playing it, downloaded it yesterday from the rockstar website, everything went fine until i tried to start the game. without even getting into the rockstar logo, i get "GTA V has stopped working", I tried a lot of things in an attempt to fix it. even reset my windows 10. what I've suspected is that the game may have not downloaded all the files correctly, my GTA V folder is 69.8GB so IM not completely sure, I did verify the game files by creating a shortcut and adding -verify in the properties, that didn't do it, and I'm pretty much out of solutions so any help would be appreciated.


​System Specifications: 
8GB RAM
​Intel core I7 4710HQ 2.5 GHz
​GTX 860M 4GB GDDR5

​all the crash logs:
 

[2017-08-17 15:56:58.598] [DISPLAY] Accepted argument: '-verify'
[2017-08-17 15:56:59.227] [DISPLAY] Using DPI 96
[2017-08-17 15:56:59.314] [DISPLAY] File version 10000:44f0002 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe)
[2017-08-17 15:56:59.415] [DISPLAY] File version 10002:10009 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2017-08-17 15:56:59.497] [DISPLAY] File version 10000:44f0002 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTAVLauncher.exe)
[2017-08-17 15:56:59.523] [DISPLAY] Version: 1.0.231.0|1.0.1103.2|1.2.1.9|1.0.1103.2|FFP
[2017-08-17 15:57:00.021] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
[2017-08-17 15:57:00.090] [DISPLAY] File version 10000:3 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\PlayGTAV.exe)
[2017-08-17 15:57:01.307] [DISPLAY] File version 10000:44f0002 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe)
[2017-08-17 15:57:01.942] [DISPLAY] Opened options file.
[2017-08-17 15:57:02.440] [DISPLAY] File version 10002:10009 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2017-08-17 15:57:02.498] [DISPLAY] Social Club initializing...
[2017-08-17 15:57:03.645] [DISPLAY] Attempting to create device...
[2017-08-17 15:57:03.660] [DISPLAY] Attempting to initialise DX9 COM object...
[2017-08-17 15:57:03.680] [DISPLAY] Window size: 690 x 496
[2017-08-17 15:57:03.698] [DISPLAY] Successfully created DX Device!
[2017-08-17 15:57:07.623] [DISPLAY] Geo: QA
[2017-08-17 15:57:12.791] [DISPLAY] File version 10000:44f0002 (for C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe)
[2017-08-17 15:57:37.339] [DISPLAY] In-place download is not up-to-date; download required.
[2017-08-17 15:57:37.456] [WARNING] No segments set before updating progress.
[2017-08-17 16:07:37.536] [DISPLAY] Dl: V|43427453244|600|0|0|0
[2017-08-17 16:17:05.460] [DISPLAY] Launching game...
[2017-08-17 16:17:05.472] [DISPLAY] (path: C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe cmdline: "C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe")
[2017-08-17 16:17:12.592] [WARNING] Device lost.
[2017-08-17 16:17:12.592] [WARNING] Resetting device...
[2017-08-17 16:17:12.641] [WARNING] Reset failed with D3DERR_DEVICELOST.
[2017-08-17 16:18:59.474] [WARNING] Resetting device...
[2017-08-17 16:18:59.550] [DISPLAY] Game exited with code 0xc0000005
[2017-08-17 16:18:59.550] [ ERROR ] Unable to stat out-file!
[2017-08-17 16:18:59.554] [ ERROR ] ************************************************************************
[2017-08-17 16:18:59.554] [ ERROR ] * Setting error condition
[2017-08-17 16:18:59.555] [ ERROR ] * Category:  1 (ERROR_CATEGORY_LAUNCHER)
[2017-08-17 16:18:59.556] [ ERROR ] * Code:     107 (LAUNCHER_ERR_GAME_CRASHED)
[2017-08-17 16:18:59.556] [ ERROR ] * Extra:     
[2017-08-17 16:18:59.556] [ ERROR ] * Localised: Launcher error.  Code: 107 
[2017-08-17 16:18:59.556] [ ERROR ] ************************************************************************
[2017-08-17 16:18:59.557] [DISPLAY] Reset succeeded.
[2017-08-17 16:18:59.560] [ ERROR ] Unable to read out-file!
[2017-08-17 16:18:59.565] [ ERROR ] ************************************************************************
[2017-08-17 16:18:59.565] [ ERROR ] * Setting error condition
[2017-08-17 16:18:59.566] [ ERROR ] * Category:  5 (ERROR_CATEGORY_EXIT_CODE)
[2017-08-17 16:18:59.567] [ ERROR ] * Code:     -1073741819 (c0000005)
[2017-08-17 16:18:59.567] [ ERROR ] * Extra:     
[2017-08-17 16:18:59.567] [ ERROR ] * Localised: Grand Theft Auto V exited unexpectedly.  

Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.  

If you continue to have problems playing the game, please contact Rockstar Games Customer Service at http://support.rockstargames.com
[2017-08-17 16:18:59.567] [ ERROR ] ************************************************************************
[2017-08-17 16:18:59.583] [ ERROR ] Exit code 0xc0000005 indicates a game crash (STATUS_ACCESS_VIOLATION)
[2017-08-17 16:18:59.595] [ ERROR ] Unable to clear in-file and out-file!
[2017-08-17 16:23:29.317] [DISPLAY] Launching game...
[2017-08-17 16:23:29.329] [DISPLAY] (path: C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe cmdline: "C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe"  -safemode)
[2017-08-17 16:24:07.699] [DISPLAY] Game exited with code 0x80000003
[2017-08-17 16:24:07.699] [ ERROR ] ************************************************************************
[2017-08-17 16:24:07.699] [ ERROR ] * Setting error condition
[2017-08-17 16:24:07.699] [ ERROR ] * Category:  5 (ERROR_CATEGORY_EXIT_CODE)
[2017-08-17 16:24:07.699] [ ERROR ] * Code:     -2147483645 (80000003)
[2017-08-17 16:24:07.699] [ ERROR ] * Extra:     Failed Initialization. Please reboot and restart the game. Try reinstalling the game if this persists.
[2017-08-17 16:24:07.699] [ ERROR ] * Localised: Failed Initialization. Please reboot and restart the game. Try reinstalling the game if this persists.
[2017-08-17 16:24:07.699] [ ERROR ] ************************************************************************
[2017-08-17 16:24:07.699] [ ERROR ] Exit code 0x80000003 indicates a game crash (unknown cause)
[2017-08-17 16:25:30.863] [DISPLAY] Launching game...
[2017-08-17 16:25:30.871] [DISPLAY] (path: C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe cmdline: "C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe")
[2017-08-17 16:25:38.880] [ ERROR ] HRESULT failed when doing m_device->Present(NULL, NULL, NULL, NULL) : 88760868
[2017-08-17 16:25:38.941] [WARNING] Device lost.
[2017-08-17 16:25:38.941] [WARNING] Resetting device...
[2017-08-17 16:25:38.981] [WARNING] Reset failed with D3DERR_DEVICELOST.
[2017-08-17 16:25:46.008] [WARNING] Resetting device...
[2017-08-17 16:25:46.100] [DISPLAY] Game exited with code 0xc0000005
[2017-08-17 16:25:46.100] [ ERROR ] Unable to stat out-file!
[2017-08-17 16:25:46.105] [ ERROR ] ************************************************************************
[2017-08-17 16:25:46.105] [ ERROR ] * Setting error condition
[2017-08-17 16:25:46.106] [ ERROR ] * Category:  1 (ERROR_CATEGORY_LAUNCHER)
[2017-08-17 16:25:46.107] [ ERROR ] * Code:     107 (LAUNCHER_ERR_GAME_CRASHED)
[2017-08-17 16:25:46.107] [ ERROR ] * Extra:     
[2017-08-17 16:25:46.107] [ ERROR ] * Localised: Launcher error.  Code: 107 
[2017-08-17 16:25:46.107] [ ERROR ] ************************************************************************
[2017-08-17 16:25:46.111] [ ERROR ] Unable to read out-file!
[2017-08-17 16:25:46.114] [ ERROR ] ************************************************************************
[2017-08-17 16:25:46.114] [ ERROR ] * Setting error condition
[2017-08-17 16:25:46.115] [ ERROR ] * Category:  5 (ERROR_CATEGORY_EXIT_CODE)
[2017-08-17 16:25:46.116] [ ERROR ] * Code:     -1073741819 (c0000005)
[2017-08-17 16:25:46.116] [ ERROR ] * Extra:     
[2017-08-17 16:25:46.116] [ ERROR ] * Localised: Grand Theft Auto V exited unexpectedly.  

Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.  

If you continue to have problems playing the game, please contact Rockstar Games Customer Service at http://support.rockstargames.com
[2017-08-17 16:25:46.116] [ ERROR ] ************************************************************************
[2017-08-17 16:25:46.123] [ ERROR ] Exit code 0xc0000005 indicates a game crash (STATUS_ACCESS_VIOLATION)
[2017-08-17 16:25:46.134] [DISPLAY] Reset succeeded.
[2017-08-17 16:25:46.143] [ ERROR ] Unable to clear in-file and out-file!
[2017-08-17 16:30:59.113] [DISPLAY] Launching game...
[2017-08-17 16:30:59.128] [DISPLAY] (path: C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe cmdline: "C:\Program Files\Rockstar Games\Grand Theft Auto V\GTA5.exe")
[2017-08-17 16:31:07.386] [WARNING] Device lost.
[2017-08-17 16:31:07.386] [WARNING] Resetting device...
[2017-08-17 16:31:07.549] [WARNING] Reset failed with D3DERR_DEVICELOST.
[2017-08-17 16:31:11.546] [DISPLAY] Game exited with code 0xc0000005
[2017-08-17 16:31:11.546] [ ERROR ] Unable to stat out-file!
[2017-08-17 16:31:11.549] [ ERROR ] ************************************************************************
[2017-08-17 16:31:11.549] [ ERROR ] * Setting error condition
[2017-08-17 16:31:11.550] [ ERROR ] * Category:  1 (ERROR_CATEGORY_LAUNCHER)
[2017-08-17 16:31:11.551] [ ERROR ] * Code:     107 (LAUNCHER_ERR_GAME_CRASHED)
[2017-08-17 16:31:11.551] [ ERROR ] * Extra:     
[2017-08-17 16:31:11.551] [ ERROR ] * Localised: Launcher error.  Code: 107 
[2017-08-17 16:31:11.551] [ ERROR ] ************************************************************************
[2017-08-17 16:31:11.554] [ ERROR ] Unable to read out-file!
[2017-08-17 16:31:11.557] [ ERROR ] ************************************************************************
[2017-08-17 16:31:11.557] [ ERROR ] * Setting error condition
[2017-08-17 16:31:11.558] [ ERROR ] * Category:  5 (ERROR_CATEGORY_EXIT_CODE)
[2017-08-17 16:31:11.559] [ ERROR ] * Code:     -1073741819 (c0000005)
[2017-08-17 16:31:11.559] [ ERROR ] * Extra:     
[2017-08-17 16:31:11.559] [ ERROR ] * Localised: Grand Theft Auto V exited unexpectedly.  

Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.  

If you continue to have problems playing the game, please contact Rockstar Games Customer Service at http://support.rockstargames.com
[2017-08-17 16:31:11.559] [ ERROR ] ************************************************************************
[2017-08-17 16:31:11.566] [ ERROR ] Exit code 0xc0000005 indicates a game crash (STATUS_ACCESS_VIOLATION)
[2017-08-17 16:31:11.580] [ ERROR ] Unable to clear in-file and out-file!
[2017-08-17 16:31:11.612] [DISPLAY] Reset succeeded.


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#2

Posted 17 August 2017 - 10:25 PM

 

Hello, I have GTA V Social Club Version (Don't know what to call it but its not the steam version)I haven't played the game for awhile, and suddenly decided going back into playing it, downloaded it yesterday from the rockstar website, everything went fine until i tried to start the game. without even getting into the rockstar logo, i get "GTA V has stopped working", I tried a lot of things in an attempt to fix it. even reset my windows 10. what I've suspected is that the game may have not downloaded all the files correctly, my GTA V folder is 69.8GB so IM not completely sure, I did verify the game files by creating a shortcut and adding -verify in the properties, that didn't do it, and I'm pretty much out of solutions so any help would be appreciated.


​System Specifications: 
8GB RAM
​Intel core I7 4710HQ 2.5 GHz
​GTX 860M 4GB GDDR5

​all the crash logs:

Crash logs don't do anything to help us....

 

*What have you done to try and fix the issue so we know where to start with helping you remedy the situation,

*Where did you buy/download the game from?

* Have you tried deleting the Social Club folder in Documents > Rockstar Games > Social Club? (make sure you save your game save before deleting any folders)

* Have you tried Repairing the game via Control Panel > Uninstall > Grand Theft Auto V > Repair/Change


Seemly
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#3

Posted 18 August 2017 - 12:25 AM

 

 

Hello, I have GTA V Social Club Version (Don't know what to call it but its not the steam version)I haven't played the game for awhile, and suddenly decided going back into playing it, downloaded it yesterday from the rockstar website, everything went fine until i tried to start the game. without even getting into the rockstar logo, i get "GTA V has stopped working", I tried a lot of things in an attempt to fix it. even reset my windows 10. what I've suspected is that the game may have not downloaded all the files correctly, my GTA V folder is 69.8GB so IM not completely sure, I did verify the game files by creating a shortcut and adding -verify in the properties, that didn't do it, and I'm pretty much out of solutions so any help would be appreciated.


​System Specifications: 
8GB RAM
​Intel core I7 4710HQ 2.5 GHz
​GTX 860M 4GB GDDR5

​all the crash logs:

Crash logs don't do anything to help us....

 

*What have you done to try and fix the issue so we know where to start with helping you remedy the situation,

*Where did you buy/download the game from?

* Have you tried deleting the Social Club folder in Documents > Rockstar Games > Social Club? (make sure you save your game save before deleting any folders)

* Have you tried Repairing the game via Control Panel > Uninstall > Grand Theft Auto V > Repair/Change

 

Just thought it could've provided a useful information but regarding your questions

​1- First thing I've done is check if it was using my NVidia or intel graphic card, (infact, tried using both actually but got the same results, "Has Stopped Working")
​    -Verified the game files (My game folder size is 69.8 GB)
​    -Updated my graphic card
​    -Reset my windows
    -Disabled my Antivirus 
​    -Tried to run as administrator and in windows 7 compatibility 
​     
2 I bought the retail/CD Version, but since I'm somewhere else I've downloaded it from the website on my profile at "Game Downloads"
​3- that didn't do it unfortunately, problem still persists
4- that didn't do it either



 


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#4

Posted 18 August 2017 - 02:54 AM Edited by Ai家Cob家, 18 August 2017 - 02:57 AM.

Question do you use any Mods? If so have you tried removing them and starting the game again?

 

Sometime out of date mods will cause the game to crash

 

There is no way to verify game files for retail version like you can on steam so, Do #3 & #4

 

You may have no choice but to reinstall the game itself


Seemly
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#5

Posted 18 August 2017 - 03:07 PM Edited by Seemly, 18 August 2017 - 05:22 PM.

Nope my game is 100% clean, i would do reinstallation if i could ask you for a favor please, and that is checking your GTA V folder size
​and if the verify i've been doing is useless is there anyway to do valid one? I kinda don't want to spend 2 days re-downloading the game, not even knowing if redownloading is a solution


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#6

Posted 4 weeks ago

Nope my game is 100% clean, i would do reinstallation if i could ask you for a favor please, and that is checking your GTA V folder size
​and if the verify i've been doing is useless is there anyway to do valid one? I kinda don't want to spend 2 days re-downloading the game, not even knowing if redownloading is a solution

'

I already told you how...Repair the game via Control Panel > Uninstall > Grand Theft Auto V > Repair/Change

The game itself is 60GB plus the avg DLCS

Seemly
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#7

Posted 4 weeks ago

 

Nope my game is 100% clean, i would do reinstallation if i could ask you for a favor please, and that is checking your GTA V folder size
​and if the verify i've been doing is useless is there anyway to do valid one? I kinda don't want to spend 2 days re-downloading the game, not even knowing if redownloading is a solution

'

I already told you how...Repair the game via Control Panel > Uninstall > Grand Theft Auto V > Repair/Change

The game itself is 60GB plus the avg DLCS

 

I did that and I did it again just right now, it does it very quickly and didn't do anything really ;s, 


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#8

Posted 4 weeks ago

 

 

Nope my game is 100% clean, i would do reinstallation if i could ask you for a favor please, and that is checking your GTA V folder size
​and if the verify i've been doing is useless is there anyway to do valid one? I kinda don't want to spend 2 days re-downloading the game, not even knowing if redownloading is a solution

'

I already told you how...Repair the game via Control Panel > Uninstall > Grand Theft Auto V > Repair/Change

The game itself is 60GB plus the avg DLCS

 

I did that and I did it again just right now, it does it very quickly and didn't do anything really ;s, 

 

This is the last option before you'll need to reinstall

 

Delete the Rockstar Games Folder in Documents and then launch the game.

 

Why would it take you two days to reinstall the game? I though you had the hard-copy version of the game


Seemly
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#9

Posted 4 weeks ago

 

 

 

Nope my game is 100% clean, i would do reinstallation if i could ask you for a favor please, and that is checking your GTA V folder size
​and if the verify i've been doing is useless is there anyway to do valid one? I kinda don't want to spend 2 days re-downloading the game, not even knowing if redownloading is a solution

'

I already told you how...Repair the game via Control Panel > Uninstall > Grand Theft Auto V > Repair/Change

The game itself is 60GB plus the avg DLCS

 

I did that and I did it again just right now, it does it very quickly and didn't do anything really ;s, 

 

This is the last option before you'll need to reinstall

 

Delete the Rockstar Games Folder in Documents and then launch the game.

 

Why would it take you two days to reinstall the game? I though you had the hard-copy version of the game

 

Nope, that didn't do it,

​As I mentioned earlier, I am somewhere else outside the country. leaving the copy at home.





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