I know this is probably i little off topic but i cannot believe this.
Yesterday i switched and tried to log into my account, i get a message saying my account has been temporarily suspended or banned.
i tried in vein to google what this is or what could have happened, eventually i fiddle with my network settings and get this code 8002A231.
there still seems to be too much hearsay on the forums regarding this, some people have been banned for nothing, some have been unbanned, some it lasted 10 minutes and some 30 days.
i cannot find a decent answer to this, i finally after the whole day today searching find a decent working number to call in the UK to which they gave me an e-mail address to contact.
I have received confirmation to my mail but am told they may take a while to respond due to the launch of PS4.
the reason i am posting this here is to see if this has happened to anyone else and if anyone has any decent info on the matter or contact details.
this is the message i received from Sony half a day after i was banned too:
Dear Horndog_SA, we are contacting you regarding your Sony Entertainment Network account and your recent online activity.
On 11-12-2013, we noted that your online activity in XMB Reports was in breach of the PlayStation®Network Terms & Conditions for the following reason: BANREASON.
This email is to inform you that your Sony Entertainment Network account has been permanently suspended due to severe breaches of the service Terms & Conditions.
The community Team
Sony Computer Entertainment Europe
anyone have any advice?
I have had this account for 4 years now, i have over 3000 trophies and 15 platinum's, played almost 250 games, i really don't want to lose this and am very upset that i could simply be banned without any form of warning or anything. i don't even know what i did wrong.
now ive had to lose my level 117 character and start a new...
my PS4 pre-order is ready for me to collect today here in South Africa but really, whats the use if this is what can so easily happen, im not going to collect until i know what is going on, the least Sony could do is advise why i was banned, not this BANREASON rubbish. i cannot possibly consider spending cash on another PS3 or my PS4 pre-order if this is the way i am treated.