READ MY POST GOD. your characters are not DELETED. mine wasnt. I had the same problem. You dont understand that your player exsists on a server that they turned off.. they turned it back on, and i got a notification.. i then reloaded and went back to singleplayer then tryed to get online and poof its back.
DO this, when your server comes back online.. they are trying to fix things. Characters gone is a sign of them restarting servers.
DO NOT CREATE A NEW CHARACTER OVER YOUR SAVED SPOT>> YOUR CHARACTER THEN WILL BE DELETED.
I just restarted the console and voila.
It works but many people don't understand it... Wow what a shi*ty option for an online game!
My player should be saved to my console not to some cloud server somewhere! So as i can play offline and still build stats for my main character ...
I lost my level 31 player after a sweet 14 hour game session. As if it dose not feel like enough of a waste of time already...GONE WITHOUT A TRACE!
Get your head out of the cloud R*