In australia it's rated R which is an 18+ rating, if you can't prove you're over 18 then you can't buy the game. He didn't have to prove his age, it's clear in the video the reason they needed ID was because the preorder was fully paid off, he had to prove who he was so they didn't hand it out to the wrong person.
Anyway she acted like a total bitch and she deserved to be fired
"I work for GS in the LA area. I am happy to report to all of you that this bitch has been fired as of today. She was a c*nt to work for, and trust me when I say that we are all happy that she is gone. Also, she has done worse than just this. Just last year she was under investigation for fudging the numbers in her books because money and games were coming up missing. She talked her way out of it and pegged it on an innocent girl who just killed herself this past May. Burn in hell Chrys."
whoa.. thats heavy.
her sarcasm sucks.. i hate people like that.. while i love sarcasm as much as the next person, her type is so transparent, she might as well say whats on her mind instead of showing fake emotions.