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BSODs

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ramarar
  • ramarar

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#1

Posted 02 June 2013 - 09:56 AM

I have been getting BSODs (Blue screen of death) at start up way too many times.It happens like 4 or 5 times a week.I have an Intel Pentium Dual Core E5700 3.0 GHZ,OS Windows 7,ATI Radeon HD 5450,2 GB DDR3 RAM,250 GB HDD. Some info about the bsod (most recent one)

BCCode: d1
BCP1: 00009284
BCP2: 00000002
BCP3: 00000000
BCP4: 8968B89C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Bucket ID: 0xD1_ndis!ndisReferenceProtocolByName+d1
Server information: 3137931b-d727-4999-973f-e96434ee312e

Link to mini dump file http://www.fileswap.com/dl/Pp0bMmHYGN/

KawakSallas
  • KawakSallas

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#2

Posted 02 June 2013 - 04:32 PM Edited by KawakSallas, 02 June 2013 - 04:36 PM.

Try to boot in safe mode, then uninstall and reinstall the video/audio drivers.

Look for disk errors too

If the BSOD persists, I recommend Combofix

More info can be found there http://www.combofix.org/

EDIT

This can help too http://www.askvg.com...-adware-trojan/

Wolf68k
  • Wolf68k

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#3

Posted 02 June 2013 - 09:14 PM

According to the Debugger the problem is with the ndis.sys file. This file is related to your NIC drivers (network card). The general consonances is to reinstall your network card drivers. This might also include Wifi drivers as well.

As a test, if it happens a lot on start up try this. Next time you can start up normally, disable your wired and wireless cards, and restart/shutdown/whichever to try to recreate the issue. If it doesn't happen with them disabled then you know that is the problem. Keep in mind this is a not a guaranty way test for this, it's just something I thought of as I was posting that seems logical to work....but then this is Windows so pretty much throw logic out the door from a really tall building and watch it crater in the ground.

ramarar
  • ramarar

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#4

Posted 03 June 2013 - 06:28 AM

I updated the network drivers and restarted 4 times as a test.No more BSODs.Thanks for the help.

ramarar
  • ramarar

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#5

Posted 05 July 2013 - 04:48 AM

By the way,can you give me the link to the debugging software for Bsods?

Wolf68k
  • Wolf68k

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#6

Posted 05 July 2013 - 05:59 PM

I think I used this site http://www.osronline...fm?name=analyze this time. It's been a month since we did this, so I'm not sure. You should have asked back then tounge.gif
If you do a Google search for "Windows Debugger" you can get the one MS has released but this website should work just as well.

ramarar
  • ramarar

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#7

Posted 06 July 2013 - 12:02 PM Edited by ramarar, 06 July 2013 - 03:08 PM.

Well back then I didn't know their was a software that could be used to debug the files(must be pretty dumb of me).When I go the Microsoft site to download Windows Debugger it gives me many options like download Windows Debugger SDK,JDK. I don't know which version to download.




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